The terms and conditions indicated below regulate access and use of the URL www.lagardenemesio.es, owned by Restauración Mariblanca, SL is domiciled at Calle Mayor Baja, 32, with CIF B-83917302 Registered in the Mercantile Registry of Madrid, Volume 19719 Book 0,, Folio 128, Section 8, Sheet M 346990, Inscription 1 / Date 04/03 /2007 Year Pre.2004. , telephones: +34 918 748 727 / +34 600 530545, email: info@lagardenemesio.es
These conditions are subject to the provisions of Law 7/1998, of April 13, on General Contracting Conditions (LCGC) in Law 26/1984, of July 19, General for the defense of Consumers and Users, Directive 97/7/EEC, of May 20, 1997, applicable to contracts developed through the Internet between consumer and supplier and other applicable legal provisions in force. Restoration Mariblanca, SL acts in the name and representation of Hotel El Lagar de Nemesio, which has the necessary permits and licenses for this activity. These general contracting conditions will apply exclusively to final consumers. Professionals must go to the website page reserved for them using their username and password. These general contract conditions constitute a contract withRestoration Mariblanca, SL through the website www.lagardenemesio.es to reserve accommodation.
Please read these general conditions carefully and make sure you understand their content before making your reservation. These conditions apply to all reservations made with Restoration Mariblanca, SL as well as to all those for whom you make said reservation. Restoration Mariblanca, SL acts as agent on behalf of and on behalf of the hotels, apartments and villas listed on this website. Restoration Mariblanca, SL reserves the right to modify these general conditions at any time without the need for notification or prior notice, therefore, the provision of this service has a limited duration at the time in which the User is connected to the website or any of the the services that are provided through it. By making the reservation, you accept that you have read, understood and accepted these general conditions. If there is any element of these general conditions that you do not fully understand, or you have any questions or concerns, please contact us.
1. How to reserve.
The user must follow the instructions and complete the sections indicated in the corresponding section of this website to make the reservation, and make payment for it under the terms established in section 5 (RESERVATION PAYMENT CONDITIONS) of these conditions. From the moment of making the reservation, the cancellation fee conditions will come into force. Restoration Mariblanca, SL will provide you with a receipt that you must print and present at the hotel upon arrival. It is essential that you check that all the details of your reservation are correct on the voucher that you can print.
2. Responsibility.
In the event that you make the reservation for two or more people, the person who makes the reservation must be authorized to represent all those on whose behalf the reservation has been made, as well as accept the responsibility derived from the payments made in name of these people, including cancellation fees or charges arising from rectifications or modifications. Likewise, you must inform all those on whose behalf you have made the reservation, the details of the reservation, as well as any other relevant information. Please ensure that all personal details provided during your booking must be correct and truthful.
3. Coming of age.
The User declares that he is of legal age, that is, he is at least 18 years old and has the necessary legal capacity to be bound by this agreement and to use this Website in accordance with the General Conditions stated here, which he understands and understands. In its whole. If you are under 18 years of age, and traveling with adults but without your parents or legal guardians, they must assume the responsibility derived from this reservation, as well as all obligations and expenses that arise from it.
4. What services are included?
The terms and conditions of each service (prices, products, availability, cancellation or modification of reservation conditions) have been established by the providers. Services included: – The accommodation and meal plan that appears in the reservation confirmation that is delivered to the consumer at the time of signing it. – Rates or taxes of hotel establishments – Indirect taxes (VAT, IGC) when applicable Services not included: – Transfers / assistance from the hotel to the airport or vice versa or other similar – Excursions or optional visits – Additional charges to the room, meals and tips for services that do not appear in the voucher. – Charge that hotels or apartments establish for hammocks, sports equipment for playing tennis, bicycles, etc. and any others. – Deposits requested in the hotels or apartments in which the reservation has been made. – Any other service not indicated in the confirmation voucher.
5. Reservation payment conditions.
As a general rule, the user is offered one of the following payment methods:
– Payment 100% online with credit or debit card. In this case you must pay 100% of the amount of the reservation at the time of making your reservation. However, the user is informed that there may be special rates to determine reservation dates, or particular conditions of some of the hotel establishments, in which online payment of the 100% of the reservation may be requested as the only valid payment method. For this purpose, you can use any credit card indicated during the reservation process.
- Direct payment at the hotel. In this case, you will have to leave the credit or debit card details of the reservation holder as a guarantee when making your reservation through the website. Once at the establishment, you must make the 100% payment for the reservation upon arrival, never upon departure. You can use the same warranty card or a different one.
6. Complementary services.
When users request, after corresponding payment, supplementary services that cannot be definitively confirmed by our website and these cannot be provided, Restoration Mariblanca, SL will not incur any responsibility other than to reimburse the amount paid for such services.
7. Cancellation and modification of the Reservation.
Once your confirmation is received, Restoration Mariblanca, SL is committed to providing its clients with all the contracted services in the best possible way. In the event that the number of people changes, the price of the accommodation can be recalculated to the new number of people. For example, in the event that the number of people for whom the reservation is made is reduced, vacancy occurs and consequently each of those who maintain their reservation may pay a surcharge. In the event that you wish to make any modification during your stay at the contracted accommodation, such as extending your vacation stay in said accommodation, the request to extend the reservation period will logically be subject to the availability of the accommodation at that time. , having to pay the extra amount directly to the accommodation (the hotel or apartment). In the event of cancellation or modification of your reservation, a charge will be applied which will be higher the later you communicate said change or cancellation. To cancel a confirmed reservation you must notify us in writing by e-mail or online through the person in whose name the invoice was made. Cancellation charges will be calculated according to the lowest indicated ratio and will be communicated to you immediately. Please note that the cancellation fees indicated below refer exclusively to changes referring to the same hotel, but if you wish to change hotels, please contact our reservations department: Tel. +34 918 748 727 / +34 600 530 545, or by email to reservas@lagardenemesio.es where they will inform you of the cost associated with this situation. If the email canceling your reservation is received 2 days before arrival, it implies a penalty of 1 day of stay. If the client is part of the loyalty club, the cancellation period would be 1 day in advance and the penalty will be 50% of 1 day of stay. If you have booked a Non-refundable rate, the expense for cancellation and/or modification at any time will be 100% of the total reservation.
8. Before starting your trip.
All users, without exception (including children), must carry their corresponding personal and family documentation in order, whether passport or ID, according to the laws of the country or countries they visit. It will be at their expense when travel requires obtaining visas, passports, vaccination certificates, etc. Restoration Mariblanca, SL declines all responsibility if the granting of visas is rejected by any authority, due to the user's particular reasons, or entry into the country is denied due to lack of the required requirements.
9. Sure.
The consumer is informed, in compliance with the General Law for the Defense of Consumers and Users, that at the time of formalizing the contract we advise them to take out assistance insurance that covers repatriation costs in the event of an accident, illness or death.
10. Force majeure.
Events of force majeure refer (but are not limited to) fires, extreme weather conditions, earthquakes, accidents, epidemics, destruction or damage to accommodation for any reason, government decisions, war, war treaty, civil unrest, terrorist attack or any industrial or commercial action to the detriment of Restoration Mariblanca, SL
11. Claims.
Despite having supervised all our accommodations, it could happen that the service was not to your complete satisfaction. In this case, you must notify the reception or the person in charge of the hotel or apartment where you are staying to try to solve the problem. If the problem cannot be resolved in this way, we must inform you that Restoration Mariblanca, SL will not be responsible for damages or losses derived from the actions, omissions or negligence of third parties.
12. Disclaimer.
The information provided on the website is provided by the suppliers. Restoration Mariblanca, SL cannot accept any responsibility for inaccurate, erroneous information or omissions beyond its control. The rest of the service providers are independent businesses. Restoration Mariblanca, SL and its subsidiaries, therefore they are not considered agents or employees of the company, and will not be responsible for the acts, omissions, abuses or negligence of the service providers, as well as the resulting damages and expenses. Restoration Mariblanca, SL and its affiliates will not be responsible in the event of overbooking, force majeure or any other cause beyond its control.
13. Compensation.
You will be responsible for the behavior of your group members during your stay. The accommodation provider reserves the right to terminate your stay or that of any member of your party at any time for inappropriate conduct. In this case, full cancellation charges will be applied and no refund will be given. Furthermore, the accommodation provider is not obliged to pay any compensation or bear any costs or expenses that You may incur due to the early termination of Your stay for the reasons detailed in this paragraph. If your actions, or those of any of the members of your group, cause damage to the accommodation where you are staying, you agree to indemnify us (including legal fees) against any claim that the owner may make. Finally, you are also obliged to reimburse the accommodation provider for any damage caused before the end of your stay.
14. Entry and exit.
Although international standards set 12:00 p.m. as the entry and exit point for a reservation, some establishments may not guarantee entry until 2:00 p.m., and departures are always made before 12:00 p.m.
15. Applicable jurisdiction.
The parties, expressly waiving their own jurisdiction, agree that all disputes that may arise between them in relation to this contract will be resolved by the Courts and Tribunals of the place of fulfillment of the obligation, in accordance with art. 90.2 of Royal Decree Law 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users.
16. Opening Period
This establishment will remain open for a minimum period of 11 months a year, closing 1 for holidays.